Terms

You’re 18 or older. This app holds children’s information, so the people holding accounts need to be adults.

One account each. Share a family, not a login — the records only mean something if it’s clear who did what.

You’ll keep it lawful and decent. Don’t upload anything illegal, don’t use the app to harass or threaten anyone, and don’t go after data that isn’t yours — no probing, scraping or breaking in. If you find a security hole, email us rather than use it, and we’ll thank you properly.

What you put in stays yours. We don’t claim ownership of your photos, your messages, or anything else. You’re giving us permission to store it and show it to the people you’ve shared it with. That’s the whole of it.

What you shared with a family stays with that family. Even if you close your account, messages you sent, memories you added, and events you created remain visible to the parents who still have accounts there. It belongs to the family too, not only to you.

• To keep it running, and to fix things when they break.
• To tell you before something major changes, rather than after.
• Not to disappear on you. If we ever had to shut down, you’d get notice and your data back — not a login page that stops working one morning.
• To answer when you write to us.

Messages, read receipts and care schedule history are permanent. Once written they can’t be edited or deleted — not by you, not by your co-parent, not by us. The database itself refuses.

This is deliberate, and using the app means accepting it. It’s there so that what was said and what was agreed stay settled, for both of you equally. Write with that in mind, the same way you would with a text you can’t unsend. The Privacy page explains exactly what’s covered and why.

EveryChildhood is free while it’s in beta. That isn’t a trick with a bill at the end of it.

If we introduce paid plans later — a Standard tier for extra features, a Premium tier for court-ready records and deeper coordination tools — we’ll tell you clearly and well in advance, and you’ll choose whether to carry on. We won’t quietly start charging a card, and we won’t hold your family’s history hostage to make the decision for you.

We’re a small team, and being straight with you is worth more than confident wording.

We can’t promise the app will never be down. We can’t promise data will never be lost — we take backups, we test, we’re careful, and things still go wrong sometimes. We can’t promise every feature works perfectly on every device.

The app is provided as it is. Treat it as the thing that helps you coordinate, not as the only copy of something you couldn’t bear to lose.

If someone uses the app to harass another person, upload something illegal, or attack the service, we can suspend or close that account.

If someone’s safety is at stake — a child at risk, a credible threat, a legal duty — we may act without warning first. Everywhere else, we’ll tell you what the problem is and give you a chance to put it right. We would much rather sort something out than remove a person from it.

We’ll email you at least 14 days before anything material changes, and say plainly what’s different. Small corrections — a typo, a clearer sentence — we’ll just make.

Carrying on using the app after a change means you’re happy with it. If you’re not, close your account. Nothing here traps you.

If something in the app or on this page doesn’t sit right, we want to know. Email hello@everychildhood.com. A person reads it, and that person is usually the one who built this.