Privacy

What you put in, plus the minimum needed to keep you signed in.

There is no hidden collection. If it’s in the app, someone in your family put it there.

Three things are written once and can then never be edited or deleted — not by you, not by your co-parent, not by us. The database itself refuses these edits — it’s not a policy we could quietly break.

• Messages — every message sent in a family thread
• Read receipts — when a message was opened, and by whom
• Care schedule history — every schedule shared, agreed to, sent back with a note, or changed

This is deliberate, and it exists for everyone in the family equally. Coordinating is easier when nobody has to remember what was agreed and nobody can quietly rewrite it afterwards. “You said you’d swap that weekend” stops being an argument and becomes something you can just go and look at.

It also means these records outlive an account being closed. That is the point of them — a record only one person can make disappear isn’t a record.

Everything else — profiles, calendar events, memories, expenses, documents — you can change or remove whenever you like.

• We don’t sell your data. Not to anyone, not in bulk, not anonymised.
• We don’t run ads, and we never will.
• We have no analytics and no tracking. No Google Analytics, no Meta pixel, no session recording, no third-party scripts of any kind. We genuinely do not know how many times you opened the app this week.
• When something breaks — notifications that won’t turn on, an app that won’t install — the server writes a short line saying what failed, on what kind of phone, and which account hit it. That is a fault report, not a record of what you did: no names, no messages, no photos, no health notes, nothing about your children. It stays on our own server, and it exists so the app can’t sit quietly broken for weeks without us noticing.
• We don’t build a profile of you or your family for anything other than running the app in front of you.

One thing we won’t pretend about: running a service means a very small number of people can technically reach the database. That is true of every app you use. We don’t read your family’s messages, and we only go near your data to fix something that’s broken.

Three services, each doing exactly one job:

That is the entire list. There is no fourth.

Settings → Danger Zone → Delete account, then type DELETE.

We want to be straight about what that does, because “delete” means different things in different apps.

Straight away:

• You’re signed out and can’t sign back in.
• You’re removed from every family you belong to.
• Your notification subscriptions and your calendar feed link are destroyed.
• Any sharing links you created stop working immediately.
• If you were the last parent in a family, that family is archived — nobody can reach it any more.

What stays:

• Your name on the things you did, so a handoff note from two years ago still says who wrote it instead of “Deleted user”.
• The three permanent records above.
• What you added to a family that still has another parent in it — memories, photos, calendar events. Those belong to that family too, not only to you.

And the part most privacy pages leave out: this is a deactivation, not an erasure. Your name and email address stay in our database. Proper erasure — anonymising your name and email, with a short grace period in case you change your mind — is something we’re building, and it isn’t finished yet. Until it is, email us and we will do it by hand.

• One database, on one server we rent in New York (DigitalOcean). The database isn’t reachable from the internet at all; only the app can talk to it.
• Photos and documents sit on that same server’s disk. They’re only reachable through the app once you’re signed in — they are not public links someone could stumble across or guess.
• We take database backups before any significant change and keep them for 90 days. They’re stored on the same server, so a backup taken before you closed your account still contains what was in it at the time — until it ages out.

If something in the app or on this page doesn’t sit right, we want to know. Email hello@everychildhood.com. A person reads it, and that person is usually the one who built this.